63% of U.S. Job-Seekers Encounter AI Interviews, Up 13% in Six Months

U.S. job-seekers have been interviewed by AI, according to a Greenhouse report cited by @FortuneMagazine. This figure marks a 13% increase from six months ago, as HR professionals turn to the technology to manage high volumes of applications in a competitive labor market.

Sharawn Tipton, chief people officer of Greenhouse, stated that recruiters deploy AI interviewers to filter the flood of applications. Thirty-eight percent of candidates have withdrawn from a hiring process because it included an AI interview, the Greenhouse report found. An additional 12% of candidates say they would drop out if required to complete an AI interview.

Tipton noted that recruiters are inundated and worried about being replaced, creating a trust gap on both sides, with technology outpacing change management and nobody explaining the changed process to candidates. Fifty-one percent of candidates who completed an AI interview were either ghosted entirely or are still waiting to hear back, according to the report.

Tipton stated that she talked to someone recently who received a rejection email with wording that made her feel like she was nothing.

She described the AI-enabled interviewing process as an arms race, not a hiring process, where job candidates feel they have to play the numbers game to be seen. Tipton advised employers to assess their hiring process, show that a person with judgment is reviewing AI assessments, and provide the option of a human interviewer.

She added that there is a lot of focus on AI efficiency and productivity, but not enough on who benefits from that and who does not, warning it could exacerbate gaps between talent coached on the tools and those without access.