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ADP Chief Economist Analyzes AI Effects on Office Tasks

Nela Richardson, ADP chief economist, is leading a project that tracks how AI changes individual work activities rather than entire jobs. The research uses payroll data and job postings to measure task-level shifts across occupations.

Fortune
1 source·May 29, 7:05 AM(9 hrs ago)·1m read
ADP Chief Economist Analyzes AI Effects on Office Tasksnbcnews.com
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Nela Richardson, ADP chief economist, is directing a project that measures how AI alters specific work activities instead of tracking whole jobs. S. workers. The team extracts tasks from postings using natural language processing and compares them to the Department of Labor’s O*NET catalog. Tasks that appear across different job titles receive the same wage value drawn from ADP payroll data.

Richardson stated that the growth of office jobs after 2000 resulted from the spread of personal computers, the internet, and spreadsheets. 5 percent by 2025. She noted that the expansion of these roles coincided with the working lives of the baby-boom generation and was never guaranteed to continue.

Richardson said the remaining tasks after automation tend to require judgment and autonomy, characteristics she associates with knowledge work. ” She added that companies gained experience with rapid change during the pandemic but are still developing deliberate criteria for adopting AI tools.

No one ever promised a 50-year cycle for white-collar work.

Key Facts

ADP data coverage
covers roughly one in six U.S. workers
Professional services share
rose to 17.6 percent of private employment in 2022
Administrative support decline
fell from 47.5 percent to 39.5 percent of sector by 2025
Project partners
Stanford Digital Economy Lab and ADP

Story Timeline

3 events
  1. January 2025

    Project on task-level job changes launched at Davos with Stanford Digital Economy Lab.

    1 sourceFortune
  2. 2022

    Professional and business services reached 17.6 percent of U.S. private employment.

    1 sourceFortune
  3. 2025

    Administrative support roles fell to 39.5 percent of the professional services sector.

    1 sourceFortune

Potential Impact

  1. 01

    Companies may adjust hiring criteria to emphasize tasks that require autonomy.

  2. 02

    Workers in support roles could see continued reduction in available positions.

  3. 03

    ADP and Stanford may release additional task-level wage data in coming months.

Transparency Panel

Sources cross-referenced1
Confidence score75%
Synthesized bySubstrate AI
Word count171 words
PublishedMay 29, 2026, 7:05 AM
Bias signals removed2 across 2 outlets
Signal Breakdown
Editorializing 1Amplifying 1

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