Airline Disputes Assertion About In-Flight Wi-Fi Agreement

An airline has responded to a social media post by disputing its accuracy regarding the carrier's selection of in-flight Wi-Fi technology. The company stated that the assertion in question is not accurate. It added that incorporating one satellite internet system with its existing platform would have been permitted under the provider's in-flight Wi-Fi agreement.

The airline explained its decision to select a low-Earth orbit system from another provider. Officials said the agreement gives the fastest and most cost-effective technology available to better connect passengers today. The choice also deepens the airline's work with a company that shares its ambition to build future capabilities.

The airline is targeting 2028 to begin offering the new low-Earth orbit in-flight Wi-Fi on about half of its fleet. The remainder of its jets will continue using existing providers for connectivity. Those continuing providers supply service through established satellite networks.

No timeline was given for when the remaining aircraft might transition to the new system or if such a change is planned.