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Australian regulator sues Amazon over Prime Video ad terms
The Australian Competition and Consumer Commission filed suit against Amazon on Monday, alleging five contract terms allowed unilateral changes to Prime subscriptions. The action claims more than one million Australian customers signed agreements containing those terms before ads were added to Prime Video in July 2024.
The Sydney Morning HeraldAudio version
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The action claims more than one million Australian customers signed agreements containing those terms before ads were added to Prime Video in July 2024. The regulator said the company introduced advertisements to Prime Video in July 2024 and then required customers who had already paid the annual $79 subscription fee to pay an additional $2.99 per month to keep the service ad-free.
The commission stated that consumers who wanted to avoid ads had no choice but to pay more to maintain the service they had initially signed up for. The lawsuit seeks court orders addressing the five contract terms the regulator described as unfair. The case is scheduled to proceed in Australian federal court.
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