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Belgian authorities are concluding an investigation into whether Wise's European subsidiary failed to identify customers and allowed criminal use of its accounts. The company said it is cooperating but has received no specific findings.
EuronewsBelgian prosecutors said Monday their investigation into Wise Europe, the Belgium-based subsidiary of the money transfer company, is in advanced stages and centers on suspected use of its accounts for criminal purposes along with indications of non-compliance with anti-money laundering rules.
" The probe, which opened last year, does not involve the firm's UK operations.
The prosecutors' office cited repeated requests for assistance from authorities in other countries as the reason the inquiry began. No specific findings have been shared with Wise to date, according to the company. Wise said it is cooperating with requests for information.
The company stated that such inquiries are a normal part of operations for financial institutions and are not, in themselves, indicative of non-compliance or wrongdoing. It added that it takes financial crime extremely seriously, that around a third of its global staff work on protecting customers, and that it processes about 4.7 million transactions per day while handling more than $243 billion in cross-border transfers during its 2026 financial year.
Wise has more than 19 million active customers worldwide.
In 2024 the National Bank of Belgium required improvements after finding the firm lacked proof of address for hundreds of thousands of customers. Wise was also fined $4.2 million by six U.S. states last year and $360,000 by Abu Dhabi's financial services regulator in 2022.
Wise shares on the London Stock Exchange fell nearly 15 percent by midday Monday. The company is dual-listed in London and on the Nasdaq, where it moved its primary listing last month.
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