Booking.com Data Breach Allows Limited Access to Guest Booking Details

com experienced a data breach that permitted unauthorized third parties to access some guests' booking information. com spokesperson. com updated the PIN number for the affected reservations and informed the affected guests about the breach.

com stated that hackers accessed certain booking information associated with a previous reservation made by affected customers. The accessed information could include booking details, names, emails, addresses, phone numbers associated with the booking, and anything shared with the accommodation. Financial information was not accessed in the latest data breach, the spokesperson said.

Company Background and Operations Booking.

com was founded in 1996 in Amsterdam, the Netherlands. The platform connects millions of travelers to over 28 million accommodation listings worldwide. 6 million homes, apartments, and other places to stay.

Prior Incidents at Booking.

com In 2018, fraudsters used phishing tactics to obtain login details from hotel employees in the United Arab Emirates. com. com reported the 2018 breach to the Dutch privacy regulator 22 days late and was fined €475,000 (around $559,700) for the late reporting.

com customers for payment information to verify or preauthorize trips and later charged them high amounts of money.

Broader Industry Context Three major data breaches from 2014 and 2020 affected more than 344 million customers worldwide at Marriott International and its subsidiary Starwood Hotels & Resorts.

The Federal Trade Commission required Marriott International and Starwood Hotels & Resorts to settle charges that their failure to implement reasonable data security led to the 2014 and 2020 breaches.