Brockton Hospital Diverts Ambulances Due to Cybersecurity Incident at Signature Healthcare

Brockton Hospital in Massachusetts is diverting ambulances as a result of a cybersecurity incident impacting its parent organization, Signature Healthcare. Officials announced the diversion on Monday evening. The incident involved suspicious activity detected in certain information systems within the health system.

Signature Healthcare activated incident response protocols immediately upon detection. The organization shifted to downtime procedures to maintain patient care and safety. Officials stated they are collaborating with external resources to investigate the incident and restore operations.

appointments at Brockton Hospital scheduled for Tuesday have been canceled.

Patients receiving cancer treatment are advised to contact the Greene Cancer Center to reschedule. Walk-in emergency services and inpatient care continue to operate, as do surgeries and procedures. Urgent care centers and ambulatory physician practices plan to remain open on Tuesday.

However, retail pharmacies associated with these locations in Brockton and East Bridgewater will be closed. The hospital noted possible delays in services during the downtime period.

Signature Healthcare, which operates Brockton Hospital, manages multiple facilities in the region.

The cybersecurity incident disrupts non-essential operations while prioritizing critical care. No timeline for full system restoration has been provided, but the organization emphasized ongoing efforts to resolve the issue. Patients and visitors may experience disruptions in scheduling and access to certain services.

The incident highlights vulnerabilities in healthcare information systems, though specific details about the nature of the cybersecurity event remain undisclosed. Signature Healthcare requested patience from the public as operations are restored.