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Delta Air Lines will discontinue complimentary snack and beverage service in its economy cabin on flights shorter than 350 miles beginning May 19. The change affects about 9 percent of the carrier's daily flights. The airline said the move will create a more consistent experience across its network and will expand service on longer flights.
The Boston GlobeDelta Air Lines will stop providing free snacks and beverages in its economy cabin on flights of less than 350 miles starting May 19. The change will affect about 9 percent of the airline's up to 5,500 daily flights, according to a spokesperson. Routes such as Los Angeles to San Francisco, which is just under 340 miles, will be included.
The airline already does not offer snacks or beverages on flights shorter than 250 miles, a category that covers many short hops in the Northeast. The company said the decision is intended to create a more consistent experience across its network. Even on flights without beverage service, crew members will remain visible, available and focused on customer care.
The airline will add full beverage and snack service for both Delta Comfort and Delta Main Cabin on flights of 350 miles or longer.
The airline reported that the adjustments will result in a larger total number of flights receiving beverage and snack service. The change sets Delta apart from other major domestic carriers. American Airlines provides complimentary snacks and nonalcoholic drinks on flights over 250 miles.
United Airlines offers free nonalcoholic drinks on all flights and snacks on flights over 300 miles. Southwest Airlines provides free nonalcoholic drinks and snacks on select flights over 251 miles. A travel industry analyst noted that even budget airlines sell food and beverages on short flights.
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