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Drayton Manor Resort capped its disability queue-jump pass at 10 rides after a rise in registrations. Alton Towers reversed a similar restriction and plans a new policy later this summer. The moves coincide with a government review of personal independence payments.
GB NewsDrayton Manor Resort in Tamworth introduced a 10-ride limit on its Easy Access Pass earlier this year. The pass lets people with disabilities skip main queues at the 180-acre Staffordshire park, which has around 50 rides and draws 1.5 million visitors annually.
GB News reported that park management tested wristbands and varied systems at peak and off-peak times before reintroducing the cap to keep the service effective for those who need it most.
A spokesman said the park had recorded a significant rise in guests registering for the service over the last three years, which added pressure on queue times. The limit applies to users including those with ADHD and autism. GB News reported the spokesman stating the park remains committed to ensuring the service stays available to the guests who need it most.
Alton Towers Resort announced it would bar customers with ADHD, autism and anxiety from its ride access pass, citing similar concerns. The park reversed that policy but is expected to announce a replacement later this summer, with management noting the need for change remains. The theme-park adjustments occur against rising claims for personal independence payment.
GB News reported that the number of people in England and Wales claiming the main disability benefit passed four million earlier this year, roughly double the total since 2019. Spending rose from around £15 billion in 2019/20 to around £26 billion by 2024/25 and is forecast to exceed £41 billion by the end of the decade.
Claimant age shares shifted, with 16.6 per cent aged 16-29 in April, up from 14.3 per cent in April 2020, and 20.7 per cent.
The share aged 45-59 fell to 28.9 per cent from 36 per cent. Sir Stephen Timms, the minister leading the PIP review, said the team must stay within currently projected spending as forecasted by the Office for Budget Responsibility. He added that improvements to the system could produce reductions in spending while serving disabled people and taxpayers better.
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