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Education Department Hiring Hundreds for Student Loan Office After Staff Cuts

The Office of Federal Student Aid is adding around 380 new workers after losing roughly half its staff last year. Officials said the hires will help manage the $1.7 trillion student loan portfolio and related programs.

NPR
1 source·May 21, 9:00 AM(8 days ago)·1m read
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Education Department Hiring Hundreds for Student Loan Office After Staff Cutsyahoo.com
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The Office of Federal Student Aid is adding around 380 new workers after losing roughly half its staff last year. The office had 731 full-time equivalent staff as of an April internal meeting, down from 1,440 before the current administration. Documents prepared for that meeting stated the office needs to hire an additional 334 full-time equivalent staff to meet its target.

The office has already hired 52 new workers since September.

Officials said none of the new hires are former employees returning to previous positions. A former staff member who was laid off last year said the posted positions closely resemble the jobs that were eliminated. The same person noted new application questions about commitment to the Constitution and advancing administration policy priorities.

The Office of Federal Student

Aid manages communications with 43 million borrowers, repayment plans, and the Free Application for Federal Student Aid. The office is also implementing new limits on student loans and two new repayment plans. A Government Accountability Office investigation found that before last year's cuts, the office stopped reviewing the accuracy of loan servicers' records and borrower call recordings.

Officials have said the hiring will allow the office to continue managing these programs even as responsibilities shift to other agencies.

Key Facts

380 new hires planned
target for FSA staffing increase
731 current staff
full-time equivalent positions at FSA
$1.7 trillion portfolio
student loan amount managed by FSA

Story Timeline

3 events
  1. April 2026

    FSA held internal meeting stating need to hire 334 additional staff.

    1 sourceNPR
  2. September 2025

    FSA began hiring new workers after prior staff reductions.

    1 sourceNPR
  3. Last year

    FSA lost roughly half its staff through reduction-in-force.

    1 sourceNPR

Potential Impact

  1. 01

    FSA will have more staff to process borrower communications and repayment plans.

  2. 02

    Additional hiring costs will be incurred for recruitment and training.

Transparency Panel

Sources cross-referenced1
Confidence score65%
Synthesized bySubstrate AI
Word count213 words
PublishedMay 21, 2026, 9:00 AM
Bias signals removed1 across 1 outlet
Signal Breakdown
Editorializing 1

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