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The parcel delivery company Evri filed a defamation claim against the BBC seeking £1.2 million in damages. Court documents state the company lost prospective contracts after a Panorama broadcast examined courier pay practices.
The IndependentThe parcel delivery company Evri filed a claim at the high court seeking £1.2 million in special damages from the BBC. Court documents state the company lost prospective contracts after the broadcast of the Panorama documentary Evri: Where’s my parcel?
on 15 December 2025. The filing alleges the programme suggested the company deployed exploitative business practices and misled parliament by stating couriers were not paid below the national minimum wage. Barristers for Evri said the segment meant the company reduced pay for couriers, resulting in payments below the legal minimum.
Background on the company Evri is private equity-owned and ranks among the largest firms in the UK parcel delivery market. Demand for such services has grown over the past decade with increased online shopping. Apollo Capital Management acquired the company from Advent International for £2.7 billion in 2024.
The firm was rebranded from Hermes in 2022 and merged last year with the UK e-commerce arm of DHL. The documentary remains available on the BBC iPlayer service with a note dated 1 July stating it is the subject of a libel claim. A BBC spokesperson said the broadcaster does not comment on legal proceedings.
An Evri spokesperson confirmed the claim has been issued and stated the company would not comment further while the case is ongoing.
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