technology
NZXT and Fragile Agree to $3.45 Million Settlement in Flex PC Rental Lawsuit
NZXT and Fragile have agreed to pay $3.45 million to settle a class action lawsuit accusing them of defrauding consumers through the Flex PC rental service. The preliminary settlement, filed in a California District Court on April 7, includes debt forgiveness and ownership grants for affected customers. Relief payouts are expected after final approval in September.
Apr 14, 5:51 AM·1m read1 source
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Details Include Debt Forgiveness and Ownership Grants
The settlement includes up to $5,000 in debt forgiveness for Flex customers who are more than 90 days late on payments.
Debt forgiveness is expected to be automatically distributed to impacted users. Relief payouts and debt forgiveness are expected to roll out after final judicial approval in September. A pool of $1.2 million has been allocated to Flex customers who have paid into the program for two years or more.
Flex customers who have paid for two years or more will be granted full ownership of their PCs. The case will not proceed to a jury trial if there are no further developments.
Process for Affected Customers Customers
who have returned their PCs and owe no debts are eligible for a cash payment depending on the number of valid claims submitted.
Flex customers who subscribed between October 19, 2023, and March 30, 2026, are eligible to apply for the settlement payout.
Flex Program The Flex program is a rolling rental subscription for gaming PCs with prices starting at $69 per month.
The Verge reported on the settlement and related details from court filings and announcements.
