OpenAI Reorganizes to Prioritize Business Clients, Sidelines Some Consumer Features Ahead of IPO

OpenAI is preparing a significant transformation of its ChatGPT platform ahead of its initial public offering. The San Francisco-based company plans to evolve the chatbot into a “superapp” by integrating coding tools and AI agents, according to a report by the Financial Times on Sunday.

The overhaul will introduce changes to ChatGPT’s website and apps, steering users towards coding, image-generation, and partner apps.

OpenAI anticipates that AI agents will become more valuable than chatbots, performing tasks like booking travel and organizing schedules. OpenAI is undergoing a reorganization to focus on business clients and compete with rivals like Anthropic. As part of the restructuring, the company has consolidated its product teams under new leadership and is sidelining some consumer-focused initiatives.

OpenAI aims to increase revenue from its two million business users. The company faces pressure to boost revenue and chart a path to profitability. OpenAI’s strategy involves enhancing its coding product, Codex.

Codex has grown to over five million weekly active users and is expected to play a crucial role in the transformation. "It will transcend the actual surface… what we're building towards is where you have your own personal agent that is capable of helping you… across everything in your life, be it personally or at work," OpenAI's Thibault Sottiaux told the Financial Times.

U.S. Government early access to new AI models under a voluntary framework initiated by President Donald Trump. OpenAI CEO Sam Altman has engaged with Trump administration officials to explore potential government stakes in AI companies including OpenAI.