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Spotify Experiences Outage Affecting Thousands of Users

A Spotify outage on May 12 disrupted service for tens of thousands of mobile app users. The company confirmed it was investigating the issue after users began reporting problems around 1 p.m. ET. The outage coincided with the launch of a new feature allowing users to review their full listening history.

Usa Today
1 source·May 12, 2:48 PM·1m read
Spotify Experiences Outage Affecting Thousands of UsersUsa Today
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Spotify experienced an outage on May 12 that affected tens of thousands of its mobile app users. m. ET on Tuesday, according to Downdetector, which tracks outages by collating status reports from multiple sources. More than 22,000 users had reported issues by that time, the site posted on X.

m. The service has 761 million monthly users worldwide, about 122 million of them in North America.

" The mobile app feature gives users a fully personalized look at their entire music listening history. com/20 on a mobile device. The experience is available only on mobile devices. The outage reports were concentrated among mobile app users, though the company did not immediately specify the root cause or expected resolution time.

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Reported by a single outlet. This score reflects source tier and factual specificity — corroboration is limited with one source.

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