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The Treasury Select Committee published findings Tuesday accusing the Department for Education of misleading communications on Plan 2 loans. The report cited comparisons to low-cost items and failure to disclose possible changes to terms.
news.sky.comThe Treasury Select Committee published findings Tuesday accusing the Department for Education of misleading more than 5.8 million borrowers about the costs and terms of Plan 2 student loans. GB News reported that the committee described official communications as deeply problematic and concluded that several amounted to mis-selling.
The inquiry identified three ways the department and the Student Loans Company misled prospective borrowers.
Explanatory YouTube videos and promotional material aimed at teenagers compared monthly repayments to the cost of a £14 mobile phone contract or a £10 night out. Other examples likened repayments to broadband subscriptions, cinema trips and drinking at home. Graduates on higher salaries can face monthly repayments worth hundreds of pounds.
Some borrowers said their student debt had prevented them from securing a mortgage. Students were not properly informed that the government could change loan terms and conditions after signing up, including altering the earnings threshold at which repayments begin. Around 5.8 million students took out Plan 2 loans between 2012 and 2023.
The outstanding balance reached £213 billion as of March last year. Borrowers begin repaying once they earn £29,385 a year, with any remaining balance written off after 30 years. Interest starts accumulating while students are still studying and is linked to the Retail Price Index.
Graduates earning more than £52,885 pay RPI plus an additional three percentage points. The Treasury confirmed interest rates will be capped at six per cent from September. When the loans were introduced in 2010, students were told the repayment threshold would increase each year in line with average earnings from 2016.
Successive governments froze the threshold between 2016 and 2018, again for four years from 2021, and it is now due to remain frozen until April 2030 following Rachel Reeves' Budget. Dame Meg Hillier, the committee chair, said the report signals to the Treasury and the Department for Education that the issue can no longer be ignored.
She called on the Treasury to reverse the repayment threshold freeze to repair trust.
Shadow education secretary Laura Trott said Labour had made a bad system even worse by freezing the threshold. Labour MP Rachael Maskell said the student loans system has failed a generation of students. Labour MP Luke Charters said he knows mis-selling when he sees it.
The committee recommended that the government hold itself to the same standards as private lenders and demonstrate basic fairness and common decency. It also recommended reforming university funding so the government pays half the cost of higher education.
A Student Loans Company spokesman said the organisation takes its responsibilities seriously and would work closely with the DfE on any actions arising from the findings.
A government spokesman said the inquiry makes an important contribution to the debate and lays bare the confused and broken system inherited by this government, adding that ministers are working with the Student Loans Company to improve communications for prospective students.
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