Trump Mobile Cancels Gold Phone Delivery Guarantee After Collecting $60 Million in Deposits

Nearly 600,000 people have paid $100 deposits totaling about $60 million for a gold-colored smartphone promoted as the Trump Mobile T1, but not a single device has been delivered more than a year after the first preorders were taken. The company updated its terms and conditions last month to state that a preorder deposit provides only a conditional opportunity if the company later elects, in its sole discretion, to offer the device for sale.

The revised language, dated April 6, also notes that the company does not guarantee that a device will be produced or made available for purchase. Promised delivery dates slipped repeatedly, from an initial target of August 2025 to November, then December, and later to mid-to-late January before being removed from the website entirely.

Customer service representatives had previously attributed one delay to a government shutdown. The company received PTCRB certification and Federal Communications Commission authorization for the device last month, steps required to launch on U.S. networks, according to a report by The Verge.

There is currently no release date listed on the Trump Mobile website.

Tech content creator Carter Ryan, who goes by CarterPCs online, questioned the updated language in a TikTok post. " — Updated terms, April 6 (Fortune) The company, T1 Mobile LLC, uses an agreement from DTTM Operations LLC, which manages intellectual property and trademarks associated with presidential merchandise.

T1 Mobile and the Trump Organization did not respond to requests for comment. A White House spokesperson referred inquiries to the Trump Organization.

The T1 phone has been redesigned three times since its announcement. It features a gold shell with an American flag motif, runs on the Android operating system, and includes a 6.78-inch AMOLED screen, 50-megapixel cameras on front and back, a fingerprint sensor and AI face unlock.

Originally advertised as made in America, the product description now states the phone is designed with American values in mind. While the flagship device remains unavailable, the company sells refurbished Samsung phones and iPhones that operate on its network.

Trump Mobile also offers a $47.45-per-month service plan that references the president’s numbering as both the 45th and 47th holder of the office. The phone project capitalized on early political enthusiasm but has yet to convert initial deposits into delivered products.

The memecoin associated with similar branding has fallen about 97 percent from its peak and seen sharp declines in trading volume and holder base, though that venture operates under a separate structure.

Some depositors have reported difficulty reaching the company, with only an email contact available and no refunds offered. One purchaser who contacted customer service in late 2025 was told no refund was possible after multiple delays. The scale of deposits — roughly $59 million to $60 million across nearly 590,000 people — has drawn attention as the launch timeline has stretched beyond 16 months with no confirmed shipments.