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United Airlines launched a Twilight Bag Drop trial at Chicago O'Hare International Airport at the end of March. Passengers on select flights departing before 10 a.m. can check bags curbside between 6 p.m. and 9 p.m. the prior evening. Nearly 1,600 bags have been processed since the program began.
Usa TodayUnited Airlines began testing its Twilight Bag Drop program at Chicago O'Hare International Airport at the end of March. The service lets passengers on select flights departing before 10 a.m. check bags curbside the night before departure.
Eligible passengers receive an email notification the day before their flight. They add checked bags to their reservation, pay online, and drop the bags at Terminal 1 between 6 p.m. and 9 p.m. The option is available every day of the week.
Usa Today reported that nearly 1,600 bags have moved through the program since launch. United Airlines described passenger feedback as overwhelmingly positive and said it plans to continue the trial at ORD. The airline stated there is potential to expand Twilight Bag Drop to other hubs.
Only two airports currently offer the service: ORD and Guam International Airport.m.m. and 9:30 p.m. the night before.
United said the program aims to let travelers head straight to security on departure morning.
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