Verkada Reaches 30,000 Customers and $1 Billion in Annual Sales

Verkada now serves more than 30,000 customers globally, manages over 2 million devices and generated roughly $1 billion in sales last year, the company told Benzinga. "We solve a problem in the world which we think is extremely important, which is safety in the physical world," Verkada CEO Filip Kaliszan told Benzinga in an interview.

" For decades the physical security industry largely competed on hardware by offering better cameras, better locks, and better alarm systems, Kaliszan explained.

Verkada CEO Filip Kaliszan stated that the future of physical security is software. Advances in AI are allowing security systems to move from passive monitoring to active intervention. Verkada’s AI-enabled cameras can detect human behavior in real time.

If suspicious activity is detected, the system can generate automated voice warnings through on-site speakers. The system can escalate responses dynamically by starting with polite warnings before dispatching human security personnel and law enforcement if necessary. In many cases the initial verbal warning alone deters theft before it escalates.

Verkada CEO Filip Kaliszan said there is a massive labor shortage in reference to first responders and law enforcement. Verkada’s systems are designed to automate repetitive monitoring tasks while routing critical incidents to trained personnel with better contextual information. When incidents escalate, human operators still review footage and communicate directly with law enforcement.

AI helps streamline the workflow by surfacing relevant clips instantly and identifying entry points. Verkada CEO Filip Kaliszan stated that Verkada deliberately avoids describing itself as being in the surveillance business and instead positions itself as a safety platform. "We think privacy is core to our society.

Our mission is to protect people and places in a privacy-sensitive way," Kaliszan said. Verkada's customer data remains isolated and owned by each client rather than pooled across organizations. In hospital settings, Verkada's systems can automatically blur faces in live video feeds that nurses monitor.

Staff can temporarily unblur footage if an incident requires closer review. The company has also built accountability tools into its platform including audit trails showing who accessed camera feeds and when. Verkada CEO Filip Kaliszan said that the best way to achieve privacy and make sure that these systems are used responsibly is to make people who use these systems accountable.

Benzinga reported that the physical security market is entering a major technological transition driven by rapid advances in AI models.