Topic
business-process-outsourcing
2 stories related to this topic, newest first.
theverge.comai19 hrs ago
Teleperformance Plans AI Integration Across 500,000-Employee Workforce
French outsourcing firm Teleperformance will embed artificial intelligence in the workflows of its entire half-million-person staff. @business reported the company disclosed the initiative covering all operations.
yubico.comtechnology55 days ago
Global BPO Services CEO Describes AI and Human Oversight Model for Outsourcing
Marlene Moorman, founder and CEO of Global BPO Services, outlined how the company combines AI tools with operational leadership. The approach focuses on measurable performance rather than staffing allocation alone.