Topic
customer-service
1 stories related to this topic, newest first.
winnipegfreepress.comfinance44 days ago
Social Security Administration cut 7,100 jobs and six regional offices in 2025
The agency reduced its workforce by more than 13 percent, closed six of ten regional offices, and removed customer-service performance data from its public website. Advocates interviewed for a March 2026 report described longer phone waits, appointment-only field offices, and aut…