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grok-ai

2 stories related to this topic, newest first.

Starlink Deploys Grok AI to Manage Customer Calls, Achieving 20% Sales Rate and 70% On-Spot Resolutionstechcentral.co.za
ai6 days agoDeveloping

Starlink Deploys Grok AI to Manage Customer Calls, Achieving 20% Sales Rate and 70% On-Spot Resolutions

Grok AI now manages Starlink's call center, answering inquiries, selling products, and fixing issues without scripts. One in five calls results in a sale, and 70% are resolved immediately. Calls avoid transfers between departments, streamlining customer service.

MA
1 source
French Prosecutors Schedule Voluntary Interview with Elon Musk in X Content Moderation Probeunder30ceo.com
culture15 days ago

French Prosecutors Schedule Voluntary Interview with Elon Musk in X Content Moderation Probe

French prosecutors summoned Elon Musk for a voluntary interview on April 20, 2026, as part of an investigation into X's algorithms and the Grok chatbot's role in Holocaust denial and sexually explicit deepfakes. The probe, expanded multiple times since 2025, includes charges rela…

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The Independent
bbc.co.uk
washingtontimes.com
FR
5 sources