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4 stories related to this topic, newest first.

AI Tools Enable Real-Time Customer Feedback CollectionForbes
ai5 days ago

AI Tools Enable Real-Time Customer Feedback Collection

Companies are adopting AI systems that collect customer feedback during or immediately after interactions. The technology analyzes responses to identify trends and edge cases beyond traditional survey averages.

Forbes
1 source
China Smartphone Sales Fell 16 Percent Year Over Year During May Day HolidayBenzinga
finance10 days agoDeveloping

China Smartphone Sales Fell 16 Percent Year Over Year During May Day Holiday

Counterpoint Research reported that smartphone sales in China dropped 16 percent year over year during the two weeks around the 2026 May Day holiday. Higher memory prices raised handset costs and reduced consumer upgrades. Manufacturers also reduced promotions to protect profit m…

Benzinga
1 source
Apple iPhone Sales Rose 1.3 Percent in U.S. During First QuarterBusiness Insider
finance12 days ago

Apple iPhone Sales Rose 1.3 Percent in U.S. During First Quarter

Apple reported a 1.3 percent increase in U.S. iPhone sales volume in the first quarter of 2026 while the overall smartphone market declined 5.7 percent. Samsung delayed the launch of its Galaxy S26 series until March 11, giving Apple an earlier start to the quarter.

Business Insider
1 source
Samsung Releases One UI 8.5 as Galaxy A Series Leads Android Salesandroidpolice.com
finance20 days agoDeveloping

Samsung Releases One UI 8.5 as Galaxy A Series Leads Android Sales

Samsung has begun rolling out One UI 8.5 after a public beta period. The company's Galaxy A series captured all five Android positions in the top ten best-selling smartphones in the first quarter of 2026. A compatibility listing appears to reference an unreleased Galaxy A27 model…

Forbes
1 source