Substrate
Topic

offshore-employment

2 stories related to this topic, newest first.

Economist Says Philippine Call Center Jobs Rose as AI Adoption Grewhrw.org
ai13 days ago

Economist Says Philippine Call Center Jobs Rose as AI Adoption Grew

Data from the Philippines show call center employment nearly doubled from 2016 to 2025. Apollo chief economist Torsten Slok attributes the increase to lower costs and higher demand.

FO
1 source
Philippines Call Center Employment Rose to 2 Million from 2016 to 2025hrw.org
ai14 days ago

Philippines Call Center Employment Rose to 2 Million from 2016 to 2025

Call center employment in the Philippines increased each year from 2016 through 2025, reaching 2 million workers. Unemployment in the country fell from 9% in 2021 to about 4% by March 2026.

FO
1 source