Topic
offshore-employment
2 stories related to this topic, newest first.
hrw.orgai13 days ago
Economist Says Philippine Call Center Jobs Rose as AI Adoption Grew
Data from the Philippines show call center employment nearly doubled from 2016 to 2025. Apollo chief economist Torsten Slok attributes the increase to lower costs and higher demand.
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hrw.orgai14 days ago
Philippines Call Center Employment Rose to 2 Million from 2016 to 2025
Call center employment in the Philippines increased each year from 2016 through 2025, reaching 2 million workers. Unemployment in the country fell from 9% in 2021 to about 4% by March 2026.
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