Topic
outsourcing
3 stories related to this topic, newest first.
yubico.comtechnology14 days ago
Global BPO Services CEO Describes AI and Human Oversight Model for Outsourcing
Marlene Moorman, founder and CEO of Global BPO Services, outlined how the company combines AI tools with operational leadership. The approach focuses on measurable performance rather than staffing allocation alone.
spacenews.comworld50 days ago
NASA Administrator Plans to Convert Thousands of Contractors to Full-Time Staff
NASA's new administrator is converting thousands of contractors to full-time employees. The agency has relied on outsourcing for decades, with 75% of its workforce being contractors. This affects areas including launch operations, mission control, and systems engineering.
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techcentral.co.zaai54 days ago
Meta Terminates Contract with Kenyan Firm Sama, Leading to Over 1,000 Layoffs
An outsourcing company in Kenya has laid off more than 1,000 workers following Meta's termination of their contract. The decision came after reports that some workers viewed private content from Meta's Ray-Ban smart glasses. Activists described the move as exposing challenges for…