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The Australian Communications and Media Authority is examining emails sent by a gambling company to dormant customers that warn of inactivity fees without mentioning the BetStop service. Customers can use BetStop to close accounts and receive refunds without placing bets.
The Australian Communications and Media Authority determined that Entain, the company behind Ladbrokes and Neds, committed more than 500 breaches of national self-exclusion rules over three years. The regulator could not issue fines because its investigation exceeded the 12-month…