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consumer-complaints

6 stories related to this topic, newest first.

Low Prosecution Rate for Builders Amid High Complaints in Great Britainfreepressjournal.in
world7 days agoDeveloping

Low Prosecution Rate for Builders Amid High Complaints in Great Britain

Sky News reported that only 43 builders were successfully prosecuted in Great Britain over the past year, despite tens of thousands of homeowner complaints. The report highlights challenges in addressing such issues. It questions the reasons behind the low prosecution numbers.

SK
1 source
Uber Riders Report Higher Fares When Selecting American Express Cardsdisabilityscoop.com
world12 days agoDeveloping

Uber Riders Report Higher Fares When Selecting American Express Cards

Some Uber users have reported observing higher ride fares when choosing American Express cards as their payment method in the app. These claims, shared on social media and forums, suggest potential pricing differences based on payment options. Uber has previously denied that paym…

FO
fortune.com
2 sources
Uber Riders Report Higher Fares When Using Certain Payment Methodsndtv.com
world12 days agoDeveloping

Uber Riders Report Higher Fares When Using Certain Payment Methods

Some Uber users have reported observing higher ride fares when selecting American Express cards or other specific payment options in the app. The company denies personalizing prices based on payment method or other factors like battery level. Complaints have appeared on social me…

FO
1 source
JetBlue Apologizes for Misleading Response to $230 Fare Increase ComplaintSubstrate placeholder — needs review · Wikimedia Commons (CC BY-SA 3.0)
business14 days agoFraming55Framing risk55/100Lede misdirects by foregrounding JetBlue's apology and social media response over the core event of the fare increase tied to a funeral, requiring readers to dig for substance.Click to jump to full framing analysis

JetBlue Apologizes for Misleading Response to $230 Fare Increase Complaint

JetBlue faced backlash after a social media reply to a customer's complaint about a $230 ticket price increase for a funeral trip sparked accusations of surveillance pricing. The airline deleted the tweet, apologized for the incorrect response, and denied using personal data to s…

nypost.com
CU
2 sources
Riders Report Higher Charges on Taxi App During Peak Timesindiatoday.intoday.in
culture23 days ago

Riders Report Higher Charges on Taxi App During Peak Times

Users of a popular taxi app have reported unexpected higher fares during rush hour and late-night periods. The reports suggest the app may be applying additional charges without clear disclosure. nypost.com covered the complaints from riders who described the charges as potential…

nypost.com
1 source
Jury to Decide Antitrust Case Against Live Nation and TicketmasterJean-Louis Forain / Wikimedia (Public domain)
technology5 days ago

Jury to Decide Antitrust Case Against Live Nation and Ticketmaster

A jury is set to determine the outcome of an antitrust lawsuit filed by the U.S. Department of Justice against Live Nation Entertainment and Ticketmaster. The case alleges monopolistic practices in the live events ticketing industry. More than 30 states have joined the federal ac…

The Verge
1 source