Topic
consumer-rights
15 stories related to this topic, newest first.
science1 day ago
Couple says hotel pool fees added nearly £350 to easyJet holiday
A British couple paid £2,150 for an all-inclusive week in Marrakech and later learned the hotel charged £24 per person per hour for its pool. The booking site listed the pool among facilities without noting the extra cost.
The Independentbusiness8 days ago
Survey Finds 34% of UK Package Holiday Bookers Report Problems, Majority Experience None
Citizens Advice survey finds 34 per cent of adults who booked package trips reported issues, with quality and customer service the leading complaints.
yahoo.comworld17 days ago
Jet2 Refuses Boarding to Passenger Whose Passport Was Issued Over 10 Years Ago
James Luton was refused a flight from Stansted to Portugal because his passport, issued February 2016, exceeded the 10-year validity limit set after the UK left the EU. He obtained a new passport appointment and rebooked travel for Friday.
citizen.co.zaworld19 days ago
Italian Supreme Court Rules Hotels Not Required to Serve Tap Water
Italy's top court upheld a five-star hotel's refusal to serve tap water to a guest who had requested it during a 2019 stay. The ruling rejected the guest's claim that access to tap water is a legal right.
Wiredworld27 days ago
Study Finds Data Brokers and AI Firms Use Confusing Opt-Out Processes
A report examined opt-out procedures at 38 data collection companies. Researchers documented multiple design practices that make it difficult for users to stop the sale or sharing of their information.
bbc.co.ukfinance34 days ago
Unpaid Carers Urged to Check Council Tax Discount Eligibility After Website Errors
A consumer campaign identified 69 councils in England and Wales that had published incorrect or incomplete information about a council tax discount for live-in unpaid carers. The errors stemmed from failure to update websites after 2013 changes that expanded qualifying disability…
onemileatatime.comworld35 days ago
WestJet Faces Complaints Over Aircraft Swaps Before Safety-Related Cancellations
CBC Go Public identified 34 instances in which WestJet canceled flights after swapping aircraft and denied compensation by citing safety reasons. The Canadian Transportation Agency is investigating the airline’s practices following the reporting. Gábor Lukács of Air Passenger Rig…
IN
uctoday.compolitics36 days ago
German Court Awards Man Compensation After Sunbed Towel Reserving on Kos Package Holiday
David Eggert sued his tour operator after spending 20 minutes daily hunting for sun loungers at a Greek resort that banned towel reservations. Judges ruled the company had an obligation to ensure a reasonable ratio of sunbeds to guests. Holidaymakers have since shared similar exp…
The Timesbusiness36 days ago
UK Judge Signals Closer Scrutiny of Class Action Benefits to Lawyers and Funders
Mrs Justice Kelyn Bacon, president of the Competition Appeal Tribunal, said judges will examine the merits of opt-out claims more intensively at the certification stage. She highlighted the potential for a disconnect between benefits to claimants and commercial gains for lawyers…
news.sky.comworld39 days ago
Appeals Body Clarifies Key Rules on Parking Fines
An appeals body has issued clarifications on parking fine rules as operators are increasingly choosing not to pursue cases. The development affects how parking penalties are enforced and challenged across the country. Motorists may benefit from clearer guidelines on when fines ca…
SK
Euronewsworld40 days ago
EU Digital Markets Law Increases User Choices on Devices
Under the Digital Markets Act, Europeans can select default browsers, use rival payment apps and send messages across platforms. Surveys show mixed results with some users reporting added steps for digital tasks. Officials have issued fines for certain violations while enforcemen…
BBC Newsworld40 days ago
German Tourist Wins €987 Refund After Failing to Secure Sun Loungers on Greek Package Holiday
A German man who paid €7,186 for a family package holiday to Kos in 2024 has secured a larger payout from his tour operator after judges ruled the holiday was defective due to unavailable sun loungers. The Hanover district court found the operator failed to maintain a reasonable…
rte.iefinance44 days ago
Lawsuit Filed to Block Paramount's $111 Billion Acquisition of Warner Bros. Discovery
Five consumers filed a lawsuit on May 1, 2026, to halt Paramount Skydance's $111 billion acquisition of Warner Bros. Discovery, alleging it would raise prices and reduce choices. The suit also seeks to reverse the 2025 Paramount-Skydance merger. The deal faces regulatory scrutiny…
thegatewaypundit.comfinance52 days ago
Right-to-Repair Legislation Gains Momentum Across U.S. States and Federal Level
Right-to-repair laws have been enacted in several U.S. states, allowing consumers access to parts and tools for repairing electronics and other devices. Federal bills aim to expand these rights nationally for automobiles and appliances. Advocates report potential savings and job…
Substrate placeholder — needs reviewtechnology64 days ago
Targeted Advertising on Phones and Perceptions of Microphone Eavesdropping
Users often notice advertisements on their phones for products they have recently discussed aloud. This phenomenon raises questions about whether apps access microphone data for targeting. Reports indicate that such ads result from data collection methods other than audio eavesdr…