Temporary Lloyds Banking Group Online Banking Outage Affects Thousands of Customers
Thousands of customers using Lloyds Bank, Halifax and Bank of Scotland services reported access problems on Wednesday morning. The bank said it was working to restore service.
money-watch.co.ukThousands of Lloyds Banking Group customers experienced problems accessing online banking on Wednesday morning. Users started reporting problems at around 1115 BST according to Downdetector. Customers were not able to access online banking on the app or the website.
One Lloyds customer on social media said the bank went down as she tried to send money to someone. Lloyds Banking Group posted on X that it was aware some customers were having issues with its app and online banking. "We're really sorry about this," the post stated.
The Lloyds app displayed the message: "Sorry, we're having a few technical problems. " It showed a 503 error message, which indicates a server is not ready to handle requests.
"Bear with us as we fix this," the post stated. Lloyds Banking Group is the UK's largest retail and commercial banking provider, with 26 million customers across Lloyds Bank, Halifax and Bank of Scotland. In March, almost half a million Lloyds Banking Group customers saw other people's transactions or had their own data shared after an IT glitch.
2m people.
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